---
title: Getting Started with Sembark | Documentation
description: Learn how to get started with Sembark and explore its complete range of features.

---

# Getting Started with Sembark

Learn how to get started with Sembark and explore its complete range of features.


Sembark Travel Software is a cloud-based solution designed specifically for travel businesses. It helps streamline and manage Sales, Operations, Accounting, Taxation, Reporting, and Employee Management from a single platform. With Sembark, travel companies can improve sales efficiency, simplify daily operations, maintain accurate accounts and tax records, increase revenue and profitability, and reduce operational costs.

## Create New Account

If you are a travel business such as a DMC, Tour Operator, or Travel Agency looking for a complete solution to manage your sales, operations, accounting, and reporting activities, Sembark can help streamline your day-to-day business processes.

Sembark account access is available by invitation only. To request a free demo account,  please submit your contact details, and our team will get in touch with you to understand your business requirements and provide the necessary access details.

### Step 1: Register Your Account

Visit the registration page:
[Sembark Registration Page. ](https://sembark.com/register/)Fill in the required details and submit the registration form. Once your request is reviewed, our team will contact you to schedule a product demonstration and guide you through the onboarding process.

![Image showing registration page content.](https://test.sembark.com/assets/images/uploads/doc-registration-form.jpg)

### Step 2: Verify Your Email Address

Once your registration is completed, you will receive an email from support@sembark.com.
Open the email and click on Complete Your Registration. This will redirect you to the account verification page

![Image showing Invitation Email Content](https://test.sembark.com/assets/images/uploads/doc-invitation-email.jpg)

### Step 3: Verify Company Details and Create Password

1. Review your company details and update any incorrect information before proceeding.
2. Create your password.
3. Click save to complete your account setup.

![Image showing the complete registration details.](https://test.sembark.com/assets/images/uploads/doc-complete-registration.jpg)

### Step 4: Upload Company Logo

After signing up, you will be asked to upload your company logo.

Logo Requirements:

* Image Size: 400 × 400 pixels
* File Format: JPEG or PNG
* Maximum File Size: 500 KB
* Upload your logo and click save.

![Image showing the company logo upload page.](https://test.sembark.com/assets/images/uploads/doc-upload-org-logo.jpg)

### Step 5: Add Operational Destinations

Select the destinations where your company operates and click save to continue.

Note: Additional destinations can be added later from the system settings.

![Image showing the Add Destination page details](https://test.sembark.com/assets/images/uploads/doc-add-destination.jpg)

### Step 6: Invite Team Members

You can invite your team members by entering their email addresses. The invited users will receive an email invitation to join your Sembark account.
Click save to proceed.

![Image showing the invite team member page details](https://test.sembark.com/assets/images/uploads/doc-invite-members.jpg)

### Step 7: Access Your Dashboard

Once the setup process is completed, you will be redirected to the Sembark Dashboard.
You are now ready to start managing your travel business with Sembark.

![Image showing the sembark dashboard page details](https://test.sembark.com/assets/images/uploads/doc-dashboard.jpg)

## Existing Account

If you already have an account, please follow this documentation to get most out of the software.

## Docs Navigation

Current page: [Getting Started with Sembark](https://test.sembark.com/travel-software/docs/getting-started.md)

### Getting Started

* [Getting Started with Sembark](https://test.sembark.com/travel-software/docs/getting-started.md)
* [Login to Sembark](https://test.sembark.com/travel-software/docs/login.md)
* [Reset Password](https://test.sembark.com/travel-software/docs/reset-password.md)
* [Passwordless Login with Passkeys](https://test.sembark.com/travel-software/docs/passwordless-login.md)
* [Two-Factor Authentication](https://test.sembark.com/travel-software/docs/two-factor-authentication.md)
* [Account Security and Password Policies](https://test.sembark.com/travel-software/docs/account-security.md)
* [Dashboard, Notifications and Global Search](https://test.sembark.com/travel-software/docs/dashboard-and-notifications.md)

### Queries

* [Queries](https://test.sembark.com/travel-software/docs/queries-overview.md)
* [Add New Query](https://test.sembark.com/travel-software/docs/add-a-query.md)
* [Query Details](https://test.sembark.com/travel-software/docs/query-details.md)
* [Follow-ups and Tags on queries](https://test.sembark.com/travel-software/docs/query-followups.md)
* [Conversion](https://test.sembark.com/travel-software/docs/query-conversion.md)
* [Query Cancellation](https://test.sembark.com/travel-software/docs/query-cancellation.md)
* [Trip Plan Requests (Integrated Leads)](https://test.sembark.com/travel-software/docs/trip-plan-requests.md)
* [Tasks and Comments](https://test.sembark.com/travel-software/docs/tasks-and-comments.md)
* [Guests and Tourist Management](https://test.sembark.com/travel-software/docs/guests-and-tourists.md)
* [Trip Holding, Locking and Data Archival](https://test.sembark.com/travel-software/docs/trip-holding-and-locking.md)

### Quotes

* [Quotes](https://test.sembark.com/travel-software/docs/quotes-overview.md)
* [Create New Quote](https://test.sembark.com/travel-software/docs/create-quote.md)
* [Share Quote](https://test.sembark.com/travel-software/docs/share-quote.md)
* [Update Quote](https://test.sembark.com/travel-software/docs/update-quote.md)
* [Quote Pricing, Markup and Taxes](https://test.sembark.com/travel-software/docs/quote-pricing.md)
* [Multi-Option (Multi-Category) Quotes](https://test.sembark.com/travel-software/docs/multi-option-quotes.md)
* [Flights in Quotes](https://test.sembark.com/travel-software/docs/flights.md)
* [Quote PDF and Email Template Customization](https://test.sembark.com/travel-software/docs/quote-templates.md)
* [Quote Suggestions and Reusing Quotes](https://test.sembark.com/travel-software/docs/quote-suggestions.md)

### Hotel Bookings

* [Hotel Bookings](https://test.sembark.com/travel-software/docs/hotel-bookings-overview.md)
* [Update Status of a Hotel booking](https://test.sembark.com/travel-software/docs/hotel-booking-update-status.md)
* [Hotel Booking Vouchers](https://test.sembark.com/travel-software/docs/hotel-booking-vouchers.md)
* [Hotel Booking Enquiry Emails and WhatsApp](https://test.sembark.com/travel-software/docs/hotel-booking-enquiries.md)
* [Hotel Changes, Replacements and Drops](https://test.sembark.com/travel-software/docs/hotel-booking-changes.md)
* [Self-Booked Accommodation Details](https://test.sembark.com/travel-software/docs/self-booked-accommodations.md)
* [Hotel Check-Ins and Check-Outs](https://test.sembark.com/travel-software/docs/hotel-check-ins-and-outs.md)

### Tour Operations

* [Cab Schedules](https://test.sembark.com/travel-software/docs/cab-schedules-overview.md)
* [Assign Service Provider for Cab Schedules](https://test.sembark.com/travel-software/docs/cab-schedule-assign-service-providers.md)
* [Operational Bookings and Tour Operations Calendar](https://test.sembark.com/travel-software/docs/operational-bookings.md)
* [Share Transfer and Activity Details](https://test.sembark.com/travel-software/docs/share-operational-services.md)
* [Trip Vouchers](https://test.sembark.com/travel-software/docs/trip-vouchers.md)
* [Activity and Ticket Bookings](https://test.sembark.com/travel-software/docs/activity-bookings.md)
* [Travel Activity Vouchers](https://test.sembark.com/travel-software/docs/activity-vouchers.md)

### Accounting

* [Accounting](https://test.sembark.com/travel-software/docs/accounting-overview.md)
* [Create New Account](https://test.sembark.com/travel-software/docs/create-accounting-account.md)
* [Proforma Invoices](https://test.sembark.com/travel-software/docs/proforma-invoices.md)
* [Incoming Payments and Instalments](https://test.sembark.com/travel-software/docs/incoming-payments.md)
* [Payment Gateway — Automated Collections with Payments by Sembark](https://test.sembark.com/travel-software/docs/payment-gateway.md)
* [Outgoing Payments to Suppliers](https://test.sembark.com/travel-software/docs/outgoing-payments.md)
* [Payment Receipts](https://test.sembark.com/travel-software/docs/payment-receipts.md)
* [Supplier and Customer Payment Preferences](https://test.sembark.com/travel-software/docs/payment-preferences.md)
* [Accounting Ledgers, Downloads and Account Tools](https://test.sembark.com/travel-software/docs/accounting-ledgers-and-downloads.md)

### Organization Settings

* [Contact and Billing Addresses](https://test.sembark.com/travel-software/docs/contact-and-billing-addresses.md)
* [Bank Accounts](https://test.sembark.com/travel-software/docs/bank-accounts.md)
* [Multi-Branding](https://test.sembark.com/travel-software/docs/multi-branding.md)
* [Users, Roles and Teams](https://test.sembark.com/travel-software/docs/users-and-teams.md)
* [Lead Integrations](https://test.sembark.com/travel-software/docs/integrations.md)
* [Terms and Conditions Management](https://test.sembark.com/travel-software/docs/terms-and-conditions.md)
* [Currencies, Exchange Rates and Tax Types](https://test.sembark.com/travel-software/docs/currencies-and-taxes.md)
* [Notify — Automated Customer Communication](https://test.sembark.com/travel-software/docs/notify-automated-communication.md)

### Master Data

* [Trip Destinations](https://test.sembark.com/travel-software/docs/trip-destinations.md)
* [Hotels Master Data](https://test.sembark.com/travel-software/docs/hotels-master-data.md)
* [Transport Services and Cab Types](https://test.sembark.com/travel-software/docs/transport-services-master-data.md)
* [Travel Activities and Tickets](https://test.sembark.com/travel-software/docs/travel-activities-master-data.md)
* [Unified Suppliers Management](https://test.sembark.com/travel-software/docs/suppliers.md)
* [Supplier Rates, Seasons and Contract Uploads](https://test.sembark.com/travel-software/docs/rates-and-seasons.md)
* [Trip Sources (B2B Agents and Channels)](https://test.sembark.com/travel-software/docs/trip-sources.md)
* [Itineraries (Day-Wise Templates)](https://test.sembark.com/travel-software/docs/itineraries.md)

### Reports

* [Sales and Lead Reports](https://test.sembark.com/travel-software/docs/sales-reports.md)
* [Profit, Check-In and Checkout Reports](https://test.sembark.com/travel-software/docs/profit-and-checkout-reports.md)
* [Operational and Hotel Reports](https://test.sembark.com/travel-software/docs/operational-reports.md)

### Troubleshooting

* [Network Error](https://test.sembark.com/travel-software/docs/network-error.md)
* [Software Updates, Sessions and Timezone Issues](https://test.sembark.com/travel-software/docs/software-updates-and-sessions.md)
